Privacy policy

Privacy and Personal Data Protection Notice

This Privacy and Personal Data Protection Notice (“Notice”) describes how Runfa Faithful Heart Services (“Runfa Faithful Heart Services”, “we”, “our”, “us”) collects, uses, maintains, and protects your personal data in accordance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia.

By communicating, interacting, or dealing with us (including through our website, online platforms, or services), you are deemed to have consented to the collection, use, and processing of your personal data as described in this Notice.

 
1. Types of Personal Data Collected
Depending on your interaction with us, we may collect and process the following categories of personal data:

Name, company name, job title or designation
Contact details (address, email, phone number, etc.)
Identification details (NRIC, Passport, or Company Registration Number)
Financial information (bank account, payment details, etc.) where applicable
Online identifiers (IP address, cookies, browsing data)
Any other personal data provided by you through forms, applications, or communications with us
 
2. Purpose of Processing Personal Data
Your personal data may be collected, used, and/or processed for purposes including but not limited to:

Providing you with our products and services
Responding to your inquiries or requests
Processing transactions, payments, or agreements with you
Maintaining internal records, administration, and operational needs
Sending updates, promotional or marketing communications (if consented)
Conducting analysis, research, or customer profiling to improve our services
Meeting regulatory, statutory, or legal obligations
Any other purposes incidental, ancillary, or in furtherance to the above purposes
 
3. Disclosure of Personal Data
We treat your personal data with confidentiality. However, we may disclose your data to the following categories of third parties (within or outside Malaysia):

Regulatory authorities, government bodies, or law enforcement agencies as required by law
Any other parties authorised by you
 
4. Data Security & Retention
We take reasonable organisational, technical, and administrative measures to safeguard your personal data. Your data will be retained for as long as necessary to fulfill the purposes outlined in this Notice, or as required by applicable laws and regulations.

 
5. Your Rights
Under the PDPA, you have the right to:

Access your personal data held by us
Request correction of inaccurate or outdated data
Withdraw consent to our processing of your data (subject to contractual and legal restrictions)
Limit the processing of your data
Requests should be submitted in writing (see Section 7 below).

 
6. Cookies & Online Tracking
Our website may use cookies or similar technologies to enhance your browsing experience and collect analytics. You may configure your browser to refuse cookies, but this may affect certain features of our site.

 
7. Contact Us
For inquiries, complaints, or requests regarding your personal data, please contact:

City Land Rental Resources
📧 Email: [email protected]
📞 Phone/WhatsApp: +603 8080 6760

 
8. Updates to This Notice
We may revise this Notice from time to time to comply with legal requirements or business needs. The updated version will be posted on our website with the revision date.

 
Date of Notice: 3rd September 2025