What We Do
At Runfa’s Faithful Heart Services, we understand the quiet ache of loss — the kind that lingers in moments, memories, and unspoken words. Our mission is to turn that understanding into action, offering a space where compassion is not just felt, but shared. These are small acts with a big message: you are seen, you are loved, and you are not forgotten. 如果你曾渴望做一件善事、默默地回馈社会，或是纪念一位你深深爱过却已离去的人——这里就是你的空间。 无论你想写一封信，或只是分享一段故事，你都被欢迎，被聆听，被珍惜。 让我们一起，将这份光传递下去。
Dedicated Care and Support
At Runfa's Faithful Heart Services, our mission is to provide unwavering support to patients in need, reflecting our commitment to compassion and service excellence. Based in Seri Kembangan, Selangor, our team strives to uplift lives through comprehensive assistance programs tailored to meet diverse healthcare needs. By choosing us, you ensure your contributions are directed towards impactful initiatives that foster healing and hope, driven by a dedicated team committed to making a significant difference in the community.
在润傑忠诚之心服务团队，我们的使命是为有需要的病患提供坚定不移的支持，体现我们对慈悲与卓越服务的承诺。总部位于雪兰莪士毛月，我们的团队致力于通过多元化的援助计划，满足各类医疗关怀的需求，以实际行动温暖人心、提升生活质量。选择我们，就等于将您的付出投入于真正有意义的项目——由一群真诚投入的团队成员推动，持续为社区带来疗愈与希望的改变。
Gifts of Kindness
A small gift, given sincerely, can restore a person’s sense of worth — especially when they’re in pain.
We prepare thoughtful care packs for patients in government hospitals. These may include bottled water, wet wipes, tissues, a card or letter of encouragement, and simple essentials to lift the spirit.
Other possible inclusions:
Comfort items (e.g. lip balm, socks, gentle wipes)
Festive packs during Raya, Deepavali, CNY, Christmas
Items labelled with “You are loved. You are not alone.”
"Sometimes, just knowing that someone out there cares — changes everything."
一份小小的礼物，只要真诚，就能在他人痛苦之时，重新唤起他们对自身价值的感受。
我们精心准备关怀包，送给政府医院的病患。这些关怀包可能包含：瓶装水、湿纸巾、面纸、一张鼓励卡或信，以及其他简单却温暖人心的必需品。
其他可能的内容包括：
舒适小物（如润唇膏、袜子、温和湿巾）
佳节特别包（如开斋节、屠妖节、农历新年、圣诞节）
附有贴纸或标签：“你被爱着，你并不孤单。”
因为——
“有时候，只是知道这个世界上有人在关心你，就足以改变一切。”
Compassionate Support
Sometimes, the most powerful thing you can offer… is presence.
Our volunteers offer emotional support through hospital visits. We’re not there to fix or preach — we simply show up with open hearts and kind words. For many patients who feel isolated, this quiet human connection matters more than anything.
Types of support we offer:
Sit-in silent support for patients with no family
Listening ear for caregivers & worried family
Light conversation, smiles, and companionship
“Warm Words” sessions — reading encouraging letters aloud
"You don’t have to be strong alone. We’re here with you."
有时候，最有力量的付出，就是——陪伴。
我们的志愿者通过医院探访，提供情感上的支持。我们不是来“解决问题”或“说教”，而是带着一颗敞开的心，与几句温柔的话语，静静地出现在他们身边。对许多感到孤单的病患而言，这种安静的人际连结，远比言语更能抚慰人心。
我们提供的支持形式包括：
静坐陪伴：陪伴那些没有家属探望的病人
倾听者：为照护者和焦虑的家属提供倾诉空间
轻松交谈、微笑与友善的陪伴
“温暖话语”时间：朗读鼓励信件，为患者带来心灵慰藉
“你不必独自坚强，我们在这里，与你同行。”
Voices of Experience
Through Voices of Experience, we share personal stories from those who’ve faced critical illness, cared for a loved one, or grieved a painful loss. These are stories full of hope, honesty, and healing. What we share:
How to recognise early symptoms (e.g. for cancer)
Which hospitals offered good care — from real experience
What to expect during treatment (from the caregiver’s POV)
Life after loss: how to grieve, how to rebuild
Coping with sadness, mental health, and returning to light
“Hope Circles” — small story-sharing sessions
Audio voice notes or short reels (anonymous if needed)
Printed booklets for hospitals
"You are not alone. Let our journey guide yours."
透过「经验之声」，我们分享那些亲历重病、陪伴至亲，或经历失去的人们的真实故事。这些故事，满载希望、真诚与疗愈。我们分享的内容包括：
如何识别早期症状（如癌症征兆）
哪些医院的照护经验良好——基于真实经历
治疗过程中的所见所感（特别是照护者的视角）
失去后的生活：如何哀悼、如何重建
如何面对悲伤、心理健康低谷，并重拾光亮
呈现形式：文章与博客
「希望圈 Hope Circles」——小型故事分享聚会
音频语音或简短影片（可匿名）
医院专用的小册子
“你并不孤单。让我们的旅程，成为你路上的指引。”
Inspiring Stories from Our Beneficiaries
Runfa Faithful Heart Services offers compassionate support, transforming patients’ lives in Seri Kembangan through dedicated care and upliftment. 润傑诚心服务以慈悲之心提供支持，透过持续的关怀与鼓励，在士毛月悄然改变着病患的生命
What services does Runfa Faithful Heart Services offer? 润傑忠心服务提供哪些服务？
We provide emotional and financial support to patients, helping them cope with medical challenges through various welfare initiatives.
我们为病患提供情感与经济上的支持，通过多项福利计划，协助他们应对医疗上的各种挑战。
How can I get involved with Runfa Faithful Heart Services? 我该如何参与润傑忠心服务？
You can volunteer your time, donate funds, or participate in our fundraising events to help support patients in need.
您可以通过以下方式参与支持有需要的病患：
捐出您的时间担任志愿者, 资助我们的慈善项目, 参与我们的筹款活动, 每一份付出，都是希望的延续。
Where is Runfa Faithful Heart Services located? 润傑忠心服务位于哪里？
Our foundation is based in Seri Kembangan, Selangor, Malaysia, where we actively work to uplift local patients.
我们的基金会设于马来西亚雪兰莪的士毛月，致力于在地服务，积极关怀与扶持本地病患。
Can I donate second-hand items? 我可以捐赠二手物品吗？
Yes, we accept pre-loved items that are still in good and usable condition.
是的，我们接受状况良好、可再使用的二手物品。
Who will receive support from Runfa? 谁会获得润傑的援助？
Our assistance mainly goes to hospital patients in need.
我们的援助主要提供给有需要的医院病患。
Do I need to deliver the donated items? 我需要亲自送捐赠物品吗？
Yes, donors are responsible for sending the items to us.
是的，捐赠者需自行将物品送到我们这里。
Can my company collaborate with Runfa for CSR projects? 我的公司可以与润傑合作进行企业社会责任（CSR）项目吗？
Yes, we welcome CSR collaborations from companies and organisations.
是的，我们欢迎公司和机构与润发合作进行企业社会责任项目。
How can I make a monetary donation? 我该如何进行金钱捐助？
Currently, we are not requesting for monetary contributions.
目前我们暂不接受金钱捐助。
Want to Walk With Us?
We welcome anyone with a willing heart — no experience needed. Whether you write a card or simply share our story — you are helping us carry hope forward. Together, we can remind people that they are never forgotten. 我们欢迎每一颗愿意付出的心——无需任何经验。无论你是写一张卡片，还是只是分享我们的故事，你都在帮助我们把希望传递下去。 因为有你，我们可以一起告诉每一个人： 你从未被遗忘。